Our Commitment to You

Responsible Gaming 68fun –
Play Safe & Smart

At 68fun, we believe online entertainment should be enjoyable, not stressful. Our responsible gaming policy is designed to ensure every member can enjoy their gaming experience in a healthy, controlled, and safe environment — without affecting their daily lives.

24/7 Member Protection
Self-Control Tools
Professional Support
Our Five Core Principles
Gaming is entertainment, not a source of income
Set your limits before you start playing
Never borrow money to gamble
Take adequate breaks while playing
Seek immediate help if you feel overwhelmed

How 68fun Keeps You Safe

We provide a range of tools and proactive measures to ensure your gaming experience remains safe, enjoyable, and fully in your control.

Adjustable Deposit Limit

Set daily, weekly, or monthly deposit limits according to your financial means. These limits can be adjusted at any time through your account settings, helping you stay within your self-imposed budget.

Play Time Reminders

The 68fun platform automatically sends reminders when you have played beyond your set time limit. This helps you stay aware of time spent and take the breaks you need.

Temporary Gaming Break

Need a break? Use the playing break feature to temporarily block your account — whether for 24 hours, a week, or a month — without having to close your account entirely.

Self-Exclusion

For members who feel they need more serious help, the self-exclusion feature allows an account to be fully blocked for a period of 6 months to 5 years, or permanently.

Activity History Review

Track all your betting records, deposits, withdrawals, and play time through your account dashboard. This full transparency helps you objectively assess your playing patterns at any time.

Confidential 24/7 Support

The trained 68fun customer support team is ready to help you with responsible gaming concerns in a confidential and non-judgmental manner. We are here to listen and guide you.

Need Help?

Our support team is ready to assist you confidentially and without conditions. Contact us now.

View FAQ
1

What Is Responsible Gaming at 68fun?

Responsible gaming is a comprehensive approach that ensures online gambling activity remains a healthy, controlled form of entertainment — not something that disrupts your quality of life. At 68fun, we view this policy not merely as an obligation, but as our genuine commitment to every member who has placed their trust in our platform.

Many people enjoy casino games, sports betting, or bingo as a way to unwind after a long day. It is fun, thrilling, and can be an enjoyable social experience. However, like any other form of entertainment, it requires balance and control. Problems arise when someone starts playing beyond their financial means, spending excessive time, or begins relying on gambling to escape from the pressures of daily life.

That is why 68fun invests in a comprehensive member protection system — not to stop you from having fun, but to ensure that fun continues in a healthy and sustainable way. Every tool, every policy, and every piece of training we provide to our team is aimed at protecting you.

Remember: The chances of winning and losing are equal in gambling. Treat every ringgit you wager as an entertainment cost — just like buying a movie ticket or dining at your favourite restaurant. If you win, consider it a fun bonus!

Our commitment to responsible gaming also means we never target individuals who may be vulnerable to gambling problems with promotions that could encourage unhealthy playing habits. We follow strict marketing guidelines and always place member wellbeing above business profit.

2

Signs of a Gambling Problem to Watch For

One of the most important steps in responsible gaming is identifying warning signs early. Gambling problems rarely appear overnight — they typically develop gradually and unnoticed. 68fun encourages every member to always be honest with themselves about their playing habits.

Warning Signs to Watch Out For

  • Playing with money that should be used for basic needs such as rent, food, or bills.
  • Continuously increasing wager amounts to achieve the same level of excitement.
  • Frequently playing to "chase" losses in hopes of recovering money already lost.
  • Lying to family or friends about the time or money spent on gambling.
  • Feeling anxious, irritable, or restless when unable to play.
  • Neglecting work, family, or social responsibilities due to gambling.
  • Borrowing money or selling assets to continue playing.
  • Feeling stressed, anxious, or overwhelmed in relation to your gambling activity.

If you identify one or more of the above signs in yourself or someone you care about, this is the right time to take proactive steps. Remember, acknowledging there is a problem is the bravest and most important step in the recovery process. The 68fun team is ready to help you with full respect and complete confidentiality.

A single warning sign does not necessarily mean you have a serious problem, but it is a signal to reassess your playing habits. Do not wait for the problem to grow before taking action.

3

Self-Control Tools Provided by 68fun

68fun offers a range of self-control tools accessible directly through your account settings. All tools are designed to give you full control over your gaming experience — no need to contact the support team unless you choose to.

1
Deposit Limit

Set the maximum amount you can deposit within a daily, weekly, or monthly period. These limits take effect immediately once activated.

2
Loss Limit

Set the maximum amount of losses you are willing to absorb within a given period. The platform will block additional wagering once this limit is reached.

3
Play Time Limit

Limit the number of hours you can spend on the platform each day. Once the limit is reached, your session will be automatically ended with a friendly notification.

4
Gaming Break

Take a gaming break for 24 hours, 7 days, 30 days, or any duration of your choice. Your account will be saved, but all wagering activity will be fully disabled.

5
Self-Exclusion

A long-term option for members who need a serious break. The account will be fully blocked and all marketing communications will be stopped for the chosen period.

6
Reality Check

Activate periodic reminders that display a summary of your current session — time elapsed, total wagers placed, and results — so you always stay aware of your actual situation.

All limit changes that decrease limits (e.g. lowering a deposit limit) take effect immediately. Changes that increase limits will take 24–72 hours to come into effect, giving you time to reconsider your decision.

4

Smart Play Tips on the 68fun Platform

Playing smart does not mean you cannot have fun — it means having fun in a way that does not negatively impact your life. Here are practical tips we recommend to all 68fun members to ensure a positive and sustainable gaming experience:

Healthy Financial Management

  • Set a dedicated budget for entertainment (including gambling) that does not exceed 5–10% of your monthly disposable income.
  • Never use your emergency savings, rent money, your children's school fees, or money set aside for essential needs to gamble.
  • Once you reach your set budget limit, stop playing without exception — even if you feel you are "almost winning".
  • Treat the money you wager as an "entertainment cost" that is already spent from the moment you place your bet.

Good Time Management

  • Set a start and end time before you log in to the platform — and stick to that schedule.
  • Take a break of at least 15 minutes for every 90 minutes of play to avoid impulsive decisions.
  • Avoid playing when you are overly tired, stressed, emotionally distressed, or under the influence of alcohol.
  • Maintain balance with other activities such as exercise, hobbies, and quality time with family.

The Right Mindset

  • Understand that game outcomes are random and unpredictable — no strategy can guarantee a win.
  • Accept losses as part of the gaming experience and never attempt to chase them with larger bets.
  • Stop playing when you win big — do not keep playing in hopes of winning even more.
  • Play for enjoyment, not to solve financial or emotional problems.

Players who succeed in the long run are those who play with a clear head, a defined budget, and a mature attitude toward both wins and losses. A big win today does not guarantee a win tomorrow.

5

Child and Youth Protection

68fun is a platform strictly dedicated to individuals aged 18 and above. We take this responsibility very seriously and implement multiple layers of protection to ensure minors cannot access our services.

Registering a 68fun account requires strict KYC identity verification, including the upload of an official identification document. Any account confirmed to belong to an underage individual will be closed immediately and all balances will be refunded.

We encourage parents and guardians to take the following steps to protect children from accessing online gambling platforms:

  • Use parental control software on all devices used at home.
  • Make sure your online account password is not accessible to your children.
  • Keep your bank card and digital wallet information secure and out of reach of your children.
  • Have open conversations with your teenage children about the risks of online gambling.
  • Regularly monitor your children's online activity without undermining their trust.

If you suspect a minor has accessed or registered an account at 68fun, please contact our support team immediately. We will respond within 24 hours and take appropriate action.

6

Help Resources and Professional Support

If you or someone you care about needs help with a gambling problem, do not hesitate to seek support. Asking for help is a sign of courage, not weakness. Here are support resources you can reach out to:

68fun Support Line

The trained 68fun support team is available 24/7 via in-platform live chat for any assistance related to responsible gaming.

MOH Mental Health Helpline

The Malaysia Ministry of Health provides the Talian Kasih 15999 helpline for mental health support including gambling addiction, available 24 hours a day.

Professional Counselling

Get a referral to a registered counsellor or psychiatrist in Malaysia who specialises in addiction and gambling problems through government or private hospitals.

Peer Support Community

Support groups such as Gamblers Anonymous Malaysia provide a safe platform to share experiences and receive support from others who have been through similar situations.

68fun also provides direct links to professional support resources through the Help section in your account. We believe no one should face these challenges alone — and we are committed to making it easy to access the support you need at every step of your recovery journey.

When you contact the 68fun support team regarding responsible gaming issues, all conversations are handled with full confidentiality by specially trained staff. Your information will not be shared with any party without your consent.

Test Your Play Habits

Answer the following questions honestly to assess your own gaming habits. This is not a clinical diagnosis — it is a self-reflection tool to help you become more aware of your gaming patterns.

Have you ever played with money that was meant for other essential needs?

Yes, a few times
No, I always use entertainment funds only
Once or twice, but I was aware and stopped

Have you ever tried to chase your losses by increasing your wager amounts?

Yes, frequently
Never — I accept losses as part of the game
Yes, but I have since recognized this habit needs to stop

Have your family members or friends ever expressed concern about your gaming habits?

Yes, more than once
Never
Once, but I did not think it was serious

How often do you play beyond the time or money you originally planned?

Frequently — almost every time I play
Rarely — I usually stick to the limits I set
Sometimes, but I try to be more disciplined

If your answers lean mostly toward the first option in the questions above, we strongly encourage you to use the 68fun self-control tools or contact our support team for a discussion. Remember, the earlier you act, the easier the road ahead.

FAQ – Responsible Gaming

Log in to your 68fun account, then go to "Account Settings" and select "Responsible Gaming" or "Self-Control". There you will find options to set daily, weekly, or monthly deposit limits. Enter your preferred amount and confirm the changes. Limits that reduce your deposit amount take effect immediately, while limits that increase the amount require a 24–72 hour waiting period as an added safety measure.

A gaming break is a temporary measure — you block access to your account for a short period such as 24 hours, one week, or one month. Once the period ends, your account is automatically reactivated. Self-exclusion, on the other hand, is a more serious and long-term measure — your account is blocked for a minimum of 6 months up to 5 years or permanently, all marketing communications are stopped, and you cannot register a new account during that period. Self-exclusion is the best option for those who need a stricter and more structured break.

No. Once you activate self-exclusion, it is designed to be irreversible before the set period ends. This is an intentional safety feature to protect you from impulsive decisions. After the self-exclusion period expires, you will need to actively contact our support team to reactivate your account — it will not reactivate automatically. An additional consideration period also applies before full access is restored.

Yes, absolutely. All conversations related to responsible gaming are handled by a dedicated, trained support team bound by strict confidentiality policies. Information you share will not be disclosed to any third party without your written consent, unless required by law. You can speak openly about your situation without fear of stigma or judgment.

First, approach them with compassion and without judgment. Choose a calm moment to talk, express your concerns using "I feel..." statements rather than direct accusations. Listen patiently and show unconditional support. Suggest they use self-control tools or seek professional help — and offer to accompany them. Contact the 68fun support team for further guidance on how to help a loved one who may be facing this issue.
Play Smart, Play Safe

Join 68fun — A Platform That Genuinely Cares About You

With comprehensive self-control tools, 24/7 professional support, and a genuine commitment to responsible gaming, 68fun is the online entertainment choice that puts your wellbeing first. Register now and start playing with total confidence.

Bahasa Melayu